FAQ

Question

What condition are used cases in?

Our used cases vary in condition. If no specific comments are included in the product description, you can expect the case to arrive in full...

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Question

Can I see photos of the exact case before purchasing?

Due to the high volume of cases we handle, we’re unable to provide photos of individual cases before dispatch. However, we ensure that every case...

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Question

Do you offer discounts for bulk purchases?

Yes, we offer bulk and trade discounts. Please contact us at sales@surpluscases.co.uk to discuss your requirements.

Support Ref: #259

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Question

How do I know which case to choose?

If you’re unsure which case is right for you, you can use our “search by item” feature to find cases suitable for your needs. Alternatively,...

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Question

How long does shipping take?

Shipping times depend on the type of case and delivery method: Pallet deliveries: 3–5 working days Most Peli cases: Next working day delivery (Tuesday–Friday dispatch)

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Question

Do you have a showroom I can visit?

While we don’t have a traditional showroom, you’re welcome to visit us at: Unit 26 Raywell Street, Hull, HU2 8EP

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Question

How does selling a case to you work?

Send us photos of your cases. We’ll provide an initial offer (subject to final inspection). If you accept, we’ll arrange collection via courier (depending on...

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